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File storage

How long are my uploaded files stored for?

Last updated on February 19, 2022

 

For uploads that result in an order, your uploaded files are preserved for 12 months, or for 30 days following the uninstallation of UploadPro (whichever comes first).

Uploads that are attached to products/orders that are added to the cart but abandoned, are saved for 30 days. This gives you plenty of time to send cart recovery emails via your ESP of choice to try to recover the sale without the customer having to re-upload a file.