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Where are my files?

How to find your uploaded files

Last updated on February 19, 2022

When one of your clients uploads a file, we'll save it and make it available for you to download later, via Shopify.


To locate a file attached to an order, simply go to the order details in your Shopify Admin and click the 'Link' button beneath the line item. See screenshot:


Additionally, you can get a ZIP file containing all of the file for a specific order by selecting 'More actions' and then 'Download all UploadPro files'.